Contact Us

Office Hours are Monday-Thursday  8 am to 6 pm, Friday 9 am to 5 pm. 

Please be respectful of our homeowner volunteers time and direct any questions or concerns you may have to Innovative Management.  They have been hired by the Board to help you and are best able to provide assistance. 

Please call  513-232-4572 with any questions or concerns or e-mail     Tami Wilson. Mail correspondence can be sent to Bob or Sherri at the addresses below.  



Property Manager

Tami Wilson

PO Box 9275

Cincinnati OH  45209-0275
(513) 232-4572
(513) 521-7979Fax


Administrative Assistant

Kaitlin McPhillips

PO Box 53787

Cincinnati OH  45253-0787

(513) 521-5515
(513) 521-7979Fax




Homeowner Accounts

Char Thompson

3501 Tylersville Rd  STE A

Fairfield OH 45011

(513) 820-5066

(513) 892-8900  Fax


Accounts Payable

Shelly Millspaugh

PO Box 12525

Cincinnati OH 45212-0525

(513) 631-3473

(513) 631-0405  Fax


Administrative Assistant

Sherri Smith

PO Box 53787

Cincinnati OH  45253-0787

(513) 521-5515
(513) 521-7979 Fax



Assessment Payments      

Mail Payments To:   

Waters Edge COA

c/o Innovative Management

PO Box 95365

Las Vegas NV  89193-5365



Pro Maintenance Group, LLC

(866) 289-4814

  Clubhouse Coordinator


After hours Emergency Service can be reached at (866) 289-4814An emergency means that further damage will occur to the unit if service is not performed.  Calls to this number which are not an emergency that can wait unit the next working day will be billed to the caller at $30.00 for each call.  Under no circumstances should you call regarding snow.  The emergency company is unable to respond to snow related issues.